Recently I met with a potential client and during our meeting it was revealed that they cancelled a wedding previously and had another planner. Of course I’m curious to know which of my colleagues they were referring to and why had they not chose to continue services with them. They continued to tell me the reason… they cancelled and the planner had the gall to keep the deposit…gasp!
Now, here is where I could have fallen into the gossip trap and have this potential client feeling this was okay. Instead I defended my competitor. The truth is most vendors have this policy. Most business have this policy to some extent.
Read your contract thoroughly before signing. If you have questions be sure to ask. Even though your vendor has yet to do the grand finale; your date has been blocked and in the planners case, work has been done. Once your date is booked, it is taken off the calendar. This looses potential income if you should decide to cancel your wedding. Most vendors have one or two weddings during the weekend and depending on when you cancel it would be hard to try to re-book that date. The best thing to do is read through your contract thoroughly. If you just need to change your date, ask your vendor about their policy. Be sure to find out what is the deadline to reschedule your date and how far in the future can you reschedule. Fingers crossed that you never have to cancel.